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The Village Medical Centre Patient Complaints Template Sheets HELPFUL HINTS AND GUIDELINES Guidelines for Letters Content of the Letter Before sending your initial complaint letter it is really important to check that you have written down all the issues you want to complain about.. The Village Medical Centre Patient Complaints Template Sheets Outline Complaint Letter PRIVATE AND CONFIDENTIAL (INSERT) Your address (INSERT) Name of Practice Manager Surgery/Centre address (INSERT) Date Dear (INSERT) name of Practice Manager, if known.. Yours sincerely (INSERT) Your signature (INSERT) Print your name (INSERT) Patient name if you are complaining on behalf of someone else (INSERT) Patient s signature if you are complaining on behalf of someone else OR include a consent form OR if the patient is unable to give consent e.g..
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