Drop Shipping Supplier Handbook


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What is Drop Shipping? How does the Drop Shipping business work? Download our Drop Shipping Expert Guide: Supplier Handbook now  and get to know all the answers! 

For those successful Drop Shipping Suppliers we have the best Drop Shipping Supplier Handbook available, which plays an important part of our "Drop Shipping Expert Guide! By going through this Supplier Handbook and modifying the text to your needs, you will be able to work out your strategy how you want to work with your Drop Shipping Retailers in detail. 

This will help you to determine how to make this business more successful. 

This specific template: Drop Shipping Expert Guide: Supplier Handbook contains the following sections:

  • Drop Ship Program Overview
  • Expected Fulfillment Rate
  • Radial/VendorNet Account Set Up Process
  • Radial/VendorNet Purchase Order Process
  • Order processing from Drop Shipper to the Supplier
  • New Order Email Notifications
  • Estimated Ship Dates or Backorder Situations
  • Delinquent Shipments
  • Inventory
  • Sold Out/Discontinued Notification
  • Communicating on POS
  • Customer Inquiry Process
  • Cancellation Requests
  • If the PO has not been shipped and can be cancelled 
  • If the PO cannot be cancelled due to prior shipment:
  • When a PO needs to be cancelled by the supplier this needs to be relayed to the via “Comments”
  • Shipping Delays
  • Routing
  • Shipment Confirmation
  • Preferred Carrier/Third Party Billing
  • FedEx
  • Express service  is to be used only in the following way
  • Express service  is not to be used in the following way
  • Express service  Non Compliance Charges
  • APO/FPO Guide for  Suppliers
  • Overseas Military Mail (the APO/FPO system)
  • How does the Overseas Military Mail System work?
  • Addressing an Overseas Military Mail Mailpiece
  • Overseas Military Mail Restrictions
  • Freight Shipments
  • Packing Slips and Inserts
  • Pack Slip Example
  • Shipment not Received by Customer
  • Customer Returns
  • Accounts Payable – Invoicing
  • Accounts Payable – Checking Payment Amounts/Due Dates
  • Drop Ship Supplier Compliance Program
  • Radial/VendorNet Training
  • Web Based On Demand Training
  • User Guide for Existing
  • Suppliers
  • Terms and Conditions and Supplier Requirements


Drop Shipping Stakeholders are:

  • Drop Ship Support Team / Vendor compliance
  • Customer Service
  • Buyers / Customers
  • Accounting
  • Logistics / Transporter
  • Wholesaler/Supplier/Manufacturer
  • Drop Shipping Retailer/Drop shipper

Please consider the following when you want to attract new Drop Shipping Retailers. For a Drop shipping vendor, the ideal supplier to partner with:

  • is reliable and needs to produce quality products;
  • open for innovative ways to do his business, and wants to outsource this online marketing tasks to you, and who will not try too;
  • has your products on stock;
  • needs to be ready for growth for his company;
  • are able to ship goods worldwide (much bigger market);
  • needs to ship products frequently, and max. once a week. This is important, because customers want to receive the products as soon as possible;
  • has a showroom to show its products;
  • can provide customer support, when you receive questions from customers;
  • pays the commission on a frequent basis.


Try out our online drop shipping business templates, forms and contracts today. Save, fill-In the blanks, print …and done!



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