Flight Attendant Resume Sample

PROFESSIONAL EXPERIENCE DELTA AIR LINES San Francisco, CA Flight Attendant June 2013 Present Completed over 2,000 hours of international and domestic flights within Boeing and Airbus commercial jets holding up to 400 passengers Assisted passengers stow carry-on luggage, with ability to increase luggage space by 15 through efficient stowing techniques Served meals and refreshments and provided exceptional service to passengers, consistently earning recognition from flight crew and receiving 93 positive feedback from passenger surveys Ensured adherence to FAA and company regulations, while trained in emergency situations, helping to diffuse two high-level situations from escalating to emergency levels Received Flight Attendant Award multiple times for safety adherence as well as cabin cleaning LUFTHANSA New York, NY Flight Attendant May 2008 May 2013 Completed over 4,500 hours of domestic and international commercial and charter flights Mentored over 30 new flight attendants, providing training in customer service, safety techniques, and health and sanitary standards, improving overall service quality by 30 Operated all mechanical and safety equipment with industry regulations and standards Conducted thorough aircraft pre-flight procedures to ensure a safe journey EDUCATION NATIONAL UNIVERSITY La Jolla, CA Associate of Arts in Hospitality and Customer Service Dean s List Collegiate Honor Award ADDITIONAL SKILLS FAA Certification: Certificate of Demonstrated Proficiency Trained to inspect a wide variety of Boeing models ranging from 707-787 Member of American Association of Flight Attendants CPR and First Aid Certified, and trained in AED Bilingual in Spanish and English, Fluent in Italian.