Reducing Risk A Publication on Healthcare Risk Management from Princeton Insurance When Patients Don’t Return for Follow-up Care Introduction Communication breakdowns are a major contributing factor in patient safety and malpractice claims.. If patients still do not return to the office a formal When Patients Don’t Return for Follow-up Care Page 1 of 4 July 2008 Princeton Insurance – Healthcare Risk Services Department: (609) 452-9404 E-mail: HealthCareRisk PrincetonInsurance.com www.PrincetonInsurance.com Reducing Risk discharge from the practice may be in order.. If the patient has a condition that needs periodic follow-up, state the frequency and urgency of the follow-up, and state the consequences of not getting the follow-up at the recommended time interval in clear, patient-friendly language.) I find it necessary to inform you that if we do not hear from you by (date at least 30 days from date of letter) I will no longer be able to serve as your physician.. Very truly yours, (Typed Physician Name) cc: File When Patients Don’t Return for Follow-up Care Page 3 of 4 July 2008 Reducing Risk SAMPLE MISSED APPOINTMENT LETTER (Date) (Patient Name) (Patient Address) Dear (Patient Name), You have (cancelled or did not show) for your follow-up appointment on (indicate date) without rescheduling..
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