Attila the Hun of questionable reputation or fictional characters such as Winnie the Pooh and Captain Picard of Star Trek in order to proffer it to the masses as pearls of wisdom.6 John Roulet, a management consultant in the United States, feels that there is a surfeit of books, articles and discussion about leadership, with ‘much competing and confusing information in the public domain’ and that ‘today’s leaders seem to be getting worse instead of better’.7 And Joel Kurtzman says that ‘… a consensus has so far failed to emerge with respect to what leadership is, how leaders develop, and – perhaps most important – how to become a more effective leader’.8 One of the problems with leadership studies, Robert Terry says, is that the subject has ‘suffered from a lack of a common language’.9 Victor Vroom of Yale University states, ‘… like many popular terms, leadership has been used in many different ways’.10 Perhaps ‘leadership’ is a ‘Humpty Dumpty’ word: When I use a word, Humpty Dumpty said, in a rather scornful tone, it means just what I choose it to mean – neither more nor less.. Rosabeth Moss Kanter notes how there has been a shift of emphasis from managing change to leading change.130 Change requires not only good management but also good leadership.131 What is our vision for change: what or where do we want to be Why do we want or need to change anyway What is important to us in the change process: what values and ethical principles will guide us How are we going to change: what are our strategies for change How will we empower people to be able to do what needs to be done And how will we influence, motivate and even inspire them to want to do what needs to be done For the chief executive this means ‘developing a vision of the future, crafting strategies to bring that vision into reality and ensuring that everybody in the organisation is 01-Gill 2e-4282-Ch-01.indd 24 17/11/2011 11:09:19 AM Introduction 25 mobilising their energies towards the same goals … the pr
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