Voorbeeldbrief voor betwisting van onjuiste facturering
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- Taal: English
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Wettelijk
How
to dispute a billing error?
Once in a while, you might find an error on
your ATM, debit, or credit card statement. If you don't act quickly, you could
lose the right to challenge the error.
If you find an error on an ATM statement or debit receipt, and your physical
debit card itself is not lost or stolen, you have 60 days from the financial
institution's transmittal of the statement to notify the bank. Always notify by
phone first and follow up with a letter. If you don't notify the bank within 60
days, it has no obligation to respond—which means you're probably out of luck.
Types of Billing Errors
- a charge that is not clearly identified on your bill
- a math error
- a charge for which you need more information
- the company's failure to mail you a periodic statement
- a charged by someone who was not authorized to use your card
- a charge for property or services that were never delivered to you
- the company's failure to credit your account properly, and
- a charge for items you returned because they were defective or different from what you ordered.
But what if the
company where you ordered a product or service just billed you wrong? In
that case it is best to first try to contact the company by email, chat and/or telephone. For sure most will act immediately
but there always some rotten appels that cause trouble or let you weight ages
or for ever to reimburse you. Therefor it always a good idea to send a formal letter
using a postal service with tracking to ensure that in case there is trouble at
the end that you have the better legal position.
The letter included to this page can be
used in case you got billed wrongly by a
creditor. This letter is intended to send
to the creditor (shop, agency, service provider
etc.)
Feel free to download this sample dispute letter and adjust it to your own needs.
DISCLAIMER
Hoewel all content met de grootste zorg is gecreërd, kan niets op deze pagina direct worden aangenomen als juridisch advies, noch is er een advocaat-client relatie van toepassing.
Laat een antwoord achter. Als u nog vragen of opmerkingen hebt, kunt u deze hieronder plaatsen.
