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Contacts Contacts will be wide ranging and regularly include: New Business Clients Property Brokers/Agents Colleagues from other centres within the Citibase network Person Specification Reservations Team Leader/Meeting Rooms Co-Ordinator Criteria Essential attributes Assessment Education Qualifications A high standard of general education Demonstrate a high standard of English Application Experience Customer service experience Call Centre Experience would be preferable Promotions experience Proven Sales Background Internal and External Preferable Previous experience of working within the sector be desirable Previous experience in the same or similar role Application Skills Competencies Be effective in both verbal and written communications and have the ability to communicate confidently at all levels of authority within the organisation Demonstrate excellent organisation and time management skills Be able to work from own initiative Have the ability to maintain consistency throughout all work Must be computer literate Have good judgement and decision making skills Be able to act with Diplomacy and Confidentiality Excellent Telephone Manner Experience of Hitting Targets Strong Rapport Building Skills Application/ Interview Personal Attributes Results driven with a positive, can do attitude..