Operations Manager Job Description


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Are you looking for a Operations Manager Job Description? What is Operation Manager responsibilities? This job description template provides a sample that simplifies the process for the positions that you need to fill. 

When you are hiring an Operations Manager to join the Operations department, he or she will report directly to the COO. General scope of work for an Operations Manager is to be responsible for keeping track of the big picture and identifying potential areas of improvement. Main tasks will be to ensure the smooth and efficient running of the organization and in particular to manage the accounts, bring in and manage a range of new IT systems, ensure good practice in HR, oversee building maintenance, and ensure safe and cost-effective catering and house management, etc.

When you are recruiting new Operations staff member, a reusable job Operations description model can be useful. Since it's a description of an open vacancy in your organization, a model can be easily tailored by adding specific requirements, responsibilities, job duties, and skills required by the person that will perform the role. This Operations Manager Job Description has ways to grab its audience’s attention. It is drafted by HR professionals, intelligently structured and easy to navigate, and provides the major categories that you should include. For example:

Job title: emphasize the formal title of the position as a header.

Job purpose: a brief description of the overall goals and general nature of the position. This can be an overview of why the job exists and what the role is expected to accomplish. The job purpose is usually a summary and not more than four sentences long.

Reports to: specify the role/title of the position that the person that gets the job reports to.

Duties and responsibilities: list the primary job duties and responsibilities using headings and provide examples of core activities under each heading. 

Although Operation Manager scope of work can be broad, we provide a real life example of daily duties:

  • Long-term planning to create initiatives that further the company’s overall goals;
  • Coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities ;
  • Assessing and analysing departmental budgets to find ways to minimize expenses and optimize profits;
  • Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives;
  • Communicating with the board or other senior officials about shifting company priorities and projects;
  • Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue;
  • Identifying opportunities to expand or shift course in order to take advantage of changes in the market.

Qualifications: provide the minimum qualifications required to perform the job successfully, for these categories:

  • Education;
  • Professional Certification;
  • Experience;
  • Specialized knowledge;
  • Skills;
  • Abilities;
  • Other qualities such as personal characteristics.

Working conditions: provide whether a person has to work in special circumstances, such as shift work, working outdoors, working with challenging clients, etc.

Physical requirements: describe whether the job is physically demanding, for example, lifting heavy objects on a regular basis, if standing for extended periods of time is needed or the job contains mostly repetitive tasks, or if traveling is demanding, lunch breaks are uncommon, and so forth.

Direct reports: specify by job title any positions to be supervised by the incumbent.

Approved by: specify who gives the authorization to approve the job description draft.

Date approved: the date upon which the job description was approved.

Reviewed: date the job description was last reviewed.

Contact details: include relevant contact details at the bottom of the job description.

Additional conditions: additionally, you might consider adding the following:

  • Opportunities occur to work on a self-employed, consultancy basis - usually on short-term contract work;
  • Describe any kind of training is provided during the onboarding procedure;
  • Alternative common names for the job title;
  • You may specify common daily equipment or tools used;
  • Possibility to work from home.

Ideally, a job description should be reviewed annually and updated as often as necessary. Having a ready-made sample job description will save you and your Human Resources or Recruitment Department time, cost, and effort!

Sample content:


For that reason, download this sample job description now in order to find and recruit the right candidate for your vacancy or check out other job description samples here.

Also interested in other Job description templates? Browse through our database and get instant access to hundreds of free and premium Job descriptions or other HR documents, HR forms, and more to make you more effective and efficient.


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