Filing an order return is sometimes hassle without the right return instructions or without a return slip included. If you are an online seller and looking for an product return form, then look no further. This item return template is all you need to improve your product return process and increase customer satisfaction.
You can use this return Word template on your website where your customer submits their return request. Furthermore, you can convert this WORD form into a PDF form so you can send the return form in PDF to your customers. You can even integrate it into your CRM or ERP system by linking the custom fields.in the document.
CHANGED YOUR MIND?
If you have decided that you no longer require any items that you have ordered, you can return it to us at the address below within [# days] of the receipt. The goods must be in the same condition that they were received. Any return remains your responsibility until it reaches us and you are responsible for the costs of returning it. We recommend you use a secure method of postage and that you request proof of postage from the carrier.
WRONG SITE / NOT AS EXPECTED?
If you need to return an item that is the wrong size or otherwise not as you expected please contact us using the help and support section of the website explaining why you are returning it and then return using address below.
DAMAGED / RECEIVED INCORRECT ITEM?
If your item arrived damaged or faulty, we sent you the wrong item, or there were any other problems, you can return the item(s) to us using our FREEPOST address. Please contact customer services using the online form on our help and support section of the website and they will advise.
PLEASE INCLUDE THIS DISPATCH NOTE WITH ANY RETURN STATING REASON FOR RETURN BELOW:
A. Goods faulty on arrival
B. Goods became faulty during use
C. Goods damaged on arrival
D. Goods not as ordered
E. Good or order duplicated
F. Incorrect good delivered
G. Clothing does not fit
H. Order no longer required
Your statutory rights are not affected by this returns policy.
Any questions about your order? Please go to the help and support section on the website.
[Streetname] [No] [Ext]