Information Technology 2008 2013 Strategic Plan E x e c u t i v e Sum m a ry State of California Franchise Tax Board Information Technology 2008 2013 Strategic Plan E x e c u t i v e Sum m a ry Message from the Chief Information Officer The recession that grips California today has lasted longer and been more severe than any other since the Great Depression of the 1930s.. However, we look forward to collaborating with business partners, employees, vendors, and other stakeholders in this journey to make a difference for the taxpayers of California Cathy Cleek Chief Information Officer (CIO) Franchise Tax Board Franchise Tax Board // Technology Services Division Message from the Chief Architect As we embark on the future, TSD is tasked with the annual refresh of the department’s five-year IT Strategic Plan.. Carl Engel Chief Architect Franchise Tax Board Franchise Tax Board // Technology Services Division // 2 Information Technology 2008 2013 Strategic Plan E x e c u t i v e Sum m a ry 1.0 Executive Overview The IT Strategic Plan is a visionary approach that helps make measurable advances to progress us towards our key initiatives and strategic goals over a five-year time frame.. Franchise Tax Board // Technology Services Division 4 3.3 // Alignment with FTB Core Business Problems Table 3.3- 1: FTB IT Strategic Goals Alignment with Core Business Problems FTB IT Goals Core Business Problems 1 2 3 Lack of complete and integrated single view of information and services to internal users and external customers.. Franchise Tax Board // Technology Services Division // 6 Information Technology 2008 2013 Strategic Plan E x e c u t i v e Sum m a ry 4.0 FTB IT Goals and Strategies In the sections that follow, we took a visionary approach to achieve the department’s key initiatives and strategic goals in light of four IT goals and the associated strategies..
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