How to write a Complaint Letter to a restaurant for poor food quality or service? Check out this sample letter which will help you to file your complaint quickly after your visit!
When you receive the food of poor quality in a restaurant, it can easily sour your dinner and mood. If you have had a bad experience in a restaurant recently, you can write a complaint letter. This letter contains following: I wish to lodge a formal complaint against the services that were rendered by your staff to me because I received a dish with an insect, and the follow-up services were not incorrect. Instead of changing the meal, I received a discount...
This example complaint letter from a guest in a restaurant is clearly not satisfied with the poor quality food and service provided by this restaurant. It can be of different reasons, including dissatisfaction with the service provided by the restaurant, the quality/taste of the food provided, or complaints about the hygiene/cleanliness maintained in and around the restaurant area. If the complainer considers that the restaurant providing the service has done more harm than good to the whole society, he may forward a copy of this communication to an external organization. The complaint letter of the restaurant should be filled in all the details of the adverse events in the restaurant so that the corresponding investigation can be handled by the respective management.
We provide this sample letter to help you out and it can help you to save time and to focus on the service and food quality.
Restaurant Service Complaint Letter Sample
To Whom It May Concern / Dear Mr., Mrs.,
I wish to lodge a formal complaint against the services that were rendered by your staff to me on [DATE, YEAR]. On the aforementioned date, I had gone with my family to your restaurant and had asked for an [FOOD] amongst other dishes and drinks.
We were served the food and after eating a portion of it, my wife found a small insect in the pasta. We immediately brought this to the notice of the steward on duty who we could see went and spoke to the manager. In spite of all this, and repeated requests, we waited for another 40 minutes and still, no one came to our table either to remove the dishes or to speak to us about the happening. In the end, the manager came and said that the pasta was on the house and handed us a bill for the rest of the amount. I was not expecting an on-the-house offer, but a replacement of the dish.
Your restaurant is one of the premier destinations in the city when it comes to [COUNTRY] food, and the incident on Saturday has shown poorly on your staff. Please look into this matter immediately and I hope you will take necessary actions for the same.
You can contact me directly, I will be available on phone.
Download this sample complaint letter now which will perfectly suit your needs! And after downloading you can customize the content and appearance very quickly. Filing a professional complaint becomes much quicker!