Complaint Letter


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How to create a complaint letter? What is the purpose of a complaint letter? Our sample templates provide a general outline for writing a complaint letter and can be used as a starting point when writing your own letter.


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How to create a complaint letter? What is the purpose of a complaint letter? Our sample templates provide a general outline for writing a complaint letter and can be used as a starting point when writing your own letter. Download this sample template now and use it as your guide in writing your own complaint letter.

A complaint hopefully increases the quality and service level of the organization that caused the issue. In every organizational, business or professional environment, problems and concerns are inevitable. In order to minimize, standardize and deal with these problems in a professional and formal manner, complaint letters are used. It is usually regarded as the last resort to solve a problem. If your observations or comments are detrimental to the organization as a whole, sending a complaint to the manager or management will work. Politics is never pleasant, and you should only file a formal complaint if you need to press for a significant change. An employee complaint letter is a letter written by an employee to complain about their dissatisfaction to the company. 

So in the first paragraph of the letter's body, you have to state the main purpose of the letter to let the readers know why you write this letter. If you don’t know how to write a formal complaint to your supervisor, this complaint letter template will be very helpful to you.

Complaint Letter Format

6 parts of writing a complaint letter:

  • Heading. This includes the address, line by line, with the last line being the date;
    • Receiver contact, name and address details
  • Greeting. The greeting always ends with a comma;
    • To Whom It May Concern,
    • Dear Mr., Mrs.,
  • Introduction: Introduce the complaint in 1 sentence:
    • On {{date of the contract}}, I purchased {{rented or leased}} a {{product or service}} from you:
    • identifying numbers that might apply}}. model {{type number}}, at a price of {{give as much detail as possible – include model or other. 
  • Body. Also known as the main text;
    • The purchase agreement was made at your store located at {{give details about the location of the store, the person you dealt with and any particular or relevant representations made to you about the product, goods or services}}.
    • Describe the problem here.
    • Then state exactly what you want from the business.
    • I look forward to your immediate reply. You can contact me at my home telephone number at {{Conclusion: indicate that you are expecting an early response/resolution to/of your complaint and your emergency and/or other contact information.}}
  • Complimentary close;
    • Thanks and Regards,
    • Yours sincerely,
    • Yours truly,
    • Signature line. Sign the letter and send it by registered mail, fax or courier. 

This Complaint letter comes in Microsoft Office or Google Docs format, is ready to be tailored to your personal needs. You can add text, remove content that isn’t applicable, change the look and formatting; in fact anything you are able to do with one of your own documents, you can do with this one as well. This letter template is deliberately designed to be flexible so that it can be adjusted to your needs and preferences.

Therefore, we do not recommend to spend lots of precious time searching for a suitable complaint letter. Just download this example Complaint Letter Format template directly that has been put together for you!


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