Communicating in a professional manner when you are working on a project will get you respect and will bring you further in business. The FRD is important because it is the foundation for all subsequent project deliverables, describing what inputs and outputs are associated with each process function. Besides, working with a ready-made FRD template like this will give you more time to focus on the topics that really matter in the project. The most common objectives of the FRD are:
- To provide a base to communicate with a (technology) service provider what the solution needs to do to satisfy the business’ and customer’s needs;
- To provide input into the next phase of the project;
- To gain agreement with stakeholders;
- To describe what not how the customer/business needs will be met by the solution.
The FRD describes what the system would look like from a business perspective and distinguishes the business solution and the technical solution. When examining the business solution the FRD should answer the question, “What does the business want to do?” For example, the business wants to serve 1000 bottles of champagne each night during a five-day conference and the wine must be 14 degrees Celcius when poured. The technical solution should support the business solution. For example, the company would need a refrigeration storage unit capable of holding 1000+ bottles operating between 12 and 16 degrees Celcius.
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