
HUMAN RESOURCES SERVICES STRATEGIC PL AN 
2016-2021
It is my privilege to be a member of our 
innovative and inclusive McMaster community 
which showcases the diverse talents of our 
more than 7,800 faculty, research, staff and 
student employees. 
As we look to advance McMaster’s 
standing as a Top 100 University in the world, 
and a Top Employer within the Hamilton-
Niagara Region, our Human Resources 
Services team continues to be focussed on 
creating a recognized workplace which helps 
us to retain, attract, develop and inspire our 
exceptional group of employees.  
To promote an engaged, healthy and 
versatile workforce now and in future, HRS 
will continue to align our efforts to enable 
University priorities, collaborate with our 
various community partners to help them 
achieve their goals, deliver excellence in 
service and solutions, empower learning, as 
well as champion opportunities for individuals 
to grow their careers at McMaster. 
On behalf of our HR team, I am pleased to 
share our new HR Strategic Plan with you. 
This document will showcase our priority 
areas of focus through to 2020, and how we 
will demonstrate our ongoing commitment 
and value to our University community. 
We look forward to partnering with you 
as we enhance existing and implement new 
programming, services and processes which 
will further McMaster’s reputation as a 
wonderful place to learn, work and thrive.
MESSAGE from the AVP and CHIEF 
HUMAN RESOURCES OFFICER, 
WANDA McKENNA
McMASTER UNIVERSITY 
MISSION
• To achieve international 
distinction  for creativity, 
innovation and excellence.
ADMINISTRATION DIVISION 
VALUES
• Trust
• Respect
• Accountability
• Integrity
• Teamwork
LEADERSHIP  
CAPABILITIES
• Takes a strategic approach
• Communicates & collaborates
• Develops people
• Invests in relationships
• Drives results
• Champion change & innovation
HUMAN RESOURCES  
MISSION
As value-added service partners 
we cultivate human potential and 
champion an inclusive culture by:
• Enabling University strategy
•  Collaborating with our community
• Delivering service excellence
• Empowering learning & growth