
 
 
 
 
Marketing Workshop  
Agenda 
 
 
1.  Introductions, agenda and scope of the day - 15 mins 
 
2.  Definition and role of marketing.  How it adds value to the organisation - 20 mins 
 
3.  Key trends in marketing e.g. digital, mobile, CRM, personalisation, content 
marketing, push v pull, owned v earned media - 40 mins 
 
4.  Strategic marketing planning – how it relates to business planning, how marketing 
fits into strategic change (setting objectives, from / to framework, how insight is the 
bridge to behavioural change) - 30 mins 
 
5.  Case study set up - 15 mins 
 
6.  Marketing operations – typical marketing team structures and operational 
challenges e.g. collaboration with sales - 15 mins 
 
7.  Marketing audits – competitor analysis (value canvass / positioning map), external 
analysis (PESTEL) and SWOT.  Case study exercise x 2 (positioning map and SWOT) 
- 60 mins 
 
8.  Lunch 
 
9.  Marketing communications fundamentals – media selection, strengths and 
weaknesses of traditional comms channels exercise - 60 mins 
 
10. Digital marketing fundamentals – how Google search works, social media 
overview, mobile marketing tips.  Case study exercise - 75 mins 
 
11. Measurement – how to measure ROI, engagement and online sentiment. Case 
study exercise - 30 mins 
 
12. Wrap up - 15 mins 
 
 
 
9am start, 4.30pm finish.   There will also be a mid-morning and mid-afternoon coffee 
break