
 
 
HTML Designer’s Guide to Email Templates  
 
General Comments 
 
Because the program puts so much unnecessary code in their HTML documents, DO NOT use Microsoft 
Word to create HTML emails. Front Page is a little better, but not much. We strongly suggest either 
coding by hand or using Dreamweaver. Open Source programs such as Nvu have not been tested yet.  
 
The industry standard width for an email template is 600px wide. All images should be a resolution of 
72dpi. Remember to keep a healthy text-to-image ratio.  
 
Layout – DIV tags or Tables?  
 
The best way to create your HTML email template is by using tables. Yes, this makes web designers 
cringe but you will get the best results when doing so! We’ve found that using a lot of nested tables will 
play nicer in the editor.  
 
External Stylesheets  
 
Do not link to external stylesheets. Most webmail clients will strip out your <body> and <head> code so 
it does not interfere with their own design code. Since <body bg color> might be stripped out in webmail 
clients, make the color inside the table. The best practice for styling fonts and images is to use inline 
styling. This means putting styles in the <h1> <p> <img> (and so forth) tags.  
 
Text –Sage E-marketing for Sage CRM Mail Merges  
 
The Sage E-marketing for Sage CRM mail merge feature works with imported templates. Simply put in 
your mail merge tags in the HTML document before you import. Of course your available mail merge 
fields will depend on your own database, but here are the basic and most common:  
  [[First Name]]  
  [[Last Name]]  
  [[Company]]  
  [[Email Address]]  
  [[Phone]]