324 Spring Meadow Lane  New York, NY, 10003     (212) 456-1414    peter.smith@gmail.com 
 
Peter Smith 
324 Spring Meadow Lane  
New York, NY, 10003  
(212) 456-1414 
peter.smith@gmail.com 
 
 
PROFESSIONAL EXPERIENCE   
H&M INC., New York, NY  
Retail Sales Manager, Jul 2007 – present 
•  Direct and supervise employees engaged in sales, inventory-taking, reconciling cash 
receipts, or in performing services for customers. 
•  Enforce safety, health, and security rules. 
•  Instruct staff on how to handle difficult and complicated sales. 
•  Hire, train, and evaluate personnel in sales or marketing establishments, promoting or 
firing workers when appropriate. 
•  Inventory stock and reorder when inventory drops to a specified level. 
•  Examine merchandise to ensure that it is correctly priced and displayed and that it 
functions as advertised. 
•  Monitor sales activities to ensure that customers receive satisfactory service and quality 
goods. 
 
VICTORIAS SECRET, New York, NY  
Retail Salesperson, Jul 2006 – Jan 2008 
•  Open and close cash registers, performing tasks such as counting money, separating 
charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. 
•  Recommend, select, and help locate or obtain merchandise based on customer needs and 
desires. 
•  Describe merchandise and explain use, operation, and care of merchandise to customers. 
•  Place special orders or call other stores to find desired items. 
•  Compute sales prices, total purchases and receive and process cash or credit payment. 
 
EDUCATION   
Queens Community College, Queens, NY  
Completed coursework towards Bachelor of Art in Marketing, May 2005 
 
ADDITIONAL SKILLS