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Market Study and Gap Analysis Report
May 2, 2012
1
Market Study and Gap Analysis Report
“A Canvas for Innovation” Feasibility Study
May 2, 2012
Prepared For
The Innovation Alliance of Baltimore
and
The Abell Foundation
Prepared By
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Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business. | Zig Ziglar