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CUSTOMER SERVICE / DATA ENTRY JOB DESCRIPTION 
•  Parttimeposition(MondaythroughFriday,3:30pm–7:30pm)
•  Hourly,Non‐exempt
KEY RESPONSIBILITIES: 
•  Providethefirstpointofcustomercontactforinquiriessuchaspricing,productinformation,
shipments,distributorsearchinformationandorders
•  Ensuredeliveryofexcellentcustomerservicethroughtimelyandaccurateprocessingoforders,
communicationandcoordinationwithotherdepartmentstoresolveinquiries 
•  Buildandmaintaincustomerloyaltybyprovidingpromptfriendlyservice
•  Supportthesalesteaminavarietyofadministrativetasksasrequired
•  Provideandassistwithtechnicalinformationabouttoolsandmaterials
EDUCATION, EXPERIENCE & SKILLS: 
•  UndergraduateDegree
•  Attentiontodetailandhighlyprofici entindataentry
•  Processorders
•  Professionalphonemanner
•  Ensureexcellentcustomerservice
•  Excellentwrittenandverbalcommunicationskills
•  Abilitytolearntechnicalinformationprovidedintrainings
•  Flexibilityandthedesiretotakeonadditionalresponsibility
 
NEXT STEPS: 
Responses to this opportunity must have “Part Time Customer Service / Data Entry” as 
the email subject heading.  
Responses to this opportunity must include a cover letter and resume.