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HTML Preview Acknowledgement Of Customer Complaint Letter page number 1.

Complaints Handling –Policy & Procedures

Page 1

Customers Complaints Handling

Policy & Procedures

Corporate Office

July 2008

Version 1.0

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Winning is not a sometime thing; it’s an all time thing. You don’t win once in a while, you don’t do things right once in a while, you do them right all the time. Winning is habit. Unfortunately, so is losing. | Vince Lombardi