
Email Donation Receipts
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Sumac can generate encrypted, government compliant electronic 
tax receipts that can be sent to  donors. This can help reduce your 
organizational costs as you do not need to print and mail as many 
tax receipts. 
Before you can email your receipts, your Sumac Administrator 
needs to configure Sumac to send email.
Creating receipts works just like a mail merge, and requires the 
use of a template. You can generate receipts using any kind of 
document template – docx, rtf, or pdf – and send them as 
electronic receipts. Some government regulations require that 
electronic receipts be unchangeable, and these can only be created 
with a pdf template.
You can use a variety of programs, like Adobe Acrobat tools or 
Libre Office, to create a pdf template. There is a sample PDF 
template available on the Sumac website, which you can 
customize for your organization. I have downloaded the template 
from the Sumac website, and will use it for these receipts.
Remember, when using a template, test it first to make sure that 
everything works properly.
Show slide.
Once you have your template ready to go, generate your receipts. Show console.
In your Donations list, search for the donations you want to create 
receipts for.
Click to expand Fundraising.
Click on Donations.
Choose “Receipt Status” from 
Search Type drop-down menu. 
Point to “Unreceipted.”
Click Search.
Expand Mailing, and click Make Receipts. Expand Mailing.
Click Make Receipts.
Choose which donations you want to create receipts for. For 
example, you may want to exclude any annual donation receipts, 
or donations that were created from a pledge, as it may not be the 
appropriate time of year to make annual receipts, or you use a 
different template for donations that relate to a pledge. 
Click OK.
Choose the box for “not annual 
receipts” and “not created from a 
pledge.”
Click OK. Click OK.
Sumac asks you to enter the next donation receipt number. When 
Sumac suggests the receipt number to use, it looks at all the 
receipt numbers recorded in your database, and suggests the next 
highest number to use for this batch of receipts. This helps ensure 
that the receipt numbers in your database are sequential.
Point to suggested receipt number.