HTML Preview Reply To Restaurant Complaint Letter Sample page number 1.
A letter in reply to a complaint
• Directions: You are the manager of a
restaurant, famous in the local community in
China. Recently you have received a letter of
complaint from an American customer, who had
a dinner at your restaurant a few days ago
complaining about the noise that kept coming
from the tables around. Write a letter in reply to
the complaint, apologizing for the problem and
explaining how this happened and what you
plan to do to ensure the satisfaction of both
local customers and overseas guests in the
future.
Writing - A letter in reply to a complaint