
 
RESUME WORLD INC. 
1200 Markham Road, Suite 108, Toronto, Ontario  M1H 3C3 
Tel: (416) 438.3606 / E-mail: info@resumworld.ca  
 
CAREER PROFILE 
A Human Resources & Payroll Manager with over 15 years of progressive experience augmented by a 
strong  post-secondary  background  in  Human  Resources,  Accounting  and  Business  Administration. 
Experienced in Payroll Administration, Benefits/Compensation Administration, Talent/Performance 
Management, Recruitment/Selection, Training/Development, HR Policy and Organizational Design, 
Contract  Negotiation,  Job  Costing  Analysis,  People  Management,  Progress  Improvement,  and 
Strategic Planning.  Sound knowledge of Labour Relations, Occupational Health & Safety, Pay Equity 
and other related labour laws. Proven ability to function as a Strategic HR Business Partner and develop 
and implement successful human resources management strategies to support corporate mandate.  
 
Creative  and  innovative  thinker  with  effective  human  resources  management  and  goal  setting  abilities 
combined  with superior  leadership,  team  building, communication,  interpersonal, and presentation skills.  
Self-motivated with the ability to excel in a fast-paced environment; communicate effectively at all levels; 
manage competing priorities; and adapt readily to new challenges. 
 
 
PROFESSIONAL EXPERIENCE 
CONSUMER PRODUCTS, Brampton, Ontario  Mar 2006 – Present 
Human Resources & Payroll Manager 
Function as a HR Generalist, responsible for Payroll Administration, Benefits/Compensation, Training & 
Development, Recruitment/Selection and Employee Relations, reporting to the AGM/Controller  
•  Manage and process bi-weekly payroll for 200 salaried/hourly employees using Ceridian Insync  
•  Coach managers on the process of evaluating employees, setting goals, conducting objective 
performance reviews, and recognizing and awarding performance to improve productivity   
•  Handle  employee  terminations,  grievance  and  other  difficult  situations  in  a  sensitive,  fair  and 
respectful manner, working closely with legal council, supervisors and management 
•  Identify talent and aspirations of individual employees and provide coaching aimed at motivating 
them to undertake the necessary training required to advance their careers within the company 
•  Develop job profiles and source candidates from major job boards; select, interview and hire 76 
employees in collaboration with department managers 
•  Plan  and  develop  on-the-job  training  programs  for  line  employees  and  career  development 
programs for managers with a focus on retaining existing talent and reducing employee turnover  
Accomplishments 
•  Established  and  maintained  proper  structures  and  processes  to  track  time  and  attendance, 
vacations, STD/LTD and other activities resulting in efficiency gains of 33%  
•  Implemented Payroll and HR policies resulting in annual cost savings of $237,000  
•  Improved “employer branding” by working with the IT department to design, develop and launch the 
company’s first career site 
 
AMPOAH CONTRACTING CO., LTD., Hamilton, Ontario  2000 – 2005 
Manager of Administration & Accounting 
Directed and efficiently managed the Human Resources, Accounting and Administration functions for the 
Manufacturing and Distribution divisions of the company, reported to the Vice-President 
•  Provided Human Resources services and support to managers and division heads, assisting them 
to achieve divisional goals and objectives through strategic people management 
•  Administered payroll for 1,710 employees, including Benefits Package and RRSP Plans 
•  Established  an  open  channel  of  communication  enabling  employees  quick  and  easy  access  to 
information such as Benefits, Training and Development and opportunities for career advancement  
•  Assessed current and future skills requirements and  developed  and implemented a competency- 
based performance management system linking pay to KPI metrics 
•  Created a training program to develop employees to meet both core and job competency gaps 
•  Negotiated grievances and liaised with Workers Safely Insurance Board for claims processing and 
coordinating return to work program  
Continues…