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Executive Resume Sample

123 www.LizMLopez.com, City, State Zip (727) 510-3505 [email protected]

CONSUMER BANKING * ORGANIZATIONAL MANAGEMENT * STRATEGIC PLANNING 

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Top‐performing, solutions‐driven consumer banking executive with 20+ years experience in operations

management,market penetration, brand transitions, and accelerated revenue growth. Progressivecareergrowth

sustained by successful hands‐on people management, implementation of efficient business systems, and

continuouslyexceedingcompany‐wideobjectivesthroughdetailedfocusondailyoperations.Excellentrelationship

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builderwithstrongtiestointernaldepartments,industrypartners,andlocalcommunityorganizations.

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Executive Strengths

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Î Leadership – Personable leader who cultivates trust and loyalty from managers and associates.Top‐to‐bottom

understanding of my organization.Able to optimize front line procedures while maintaining a broad strategic focus.

Equallystronginbudgeting,financialmanagement,strategicpartnerships,andoveralloperationalcontrol.

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Î ChangeManagement–Experiencedinleadingthetransitionandbrandassimilationfornewlyacquiredbankingcenters

throughouttheU.S.SMEinprocessimprovementandimplementation.Verycomfortablewithmakingtoughdecisions

necessaryfororganizationalsuccess.

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Î StrategicGrowth–Forward‐thinkerwhodevelopsandimplementsstrategicplansthatstimulateorganizationalgrowth

byaligningtocutting‐edgetrendsintechnology,industryevolution,andconsumerbehavior.Committedtodeveloping

teamsthatsuccessfullygeneraterevenuewhileremainingincompliancewithregulatoryguidelinesandqualitycontrols.

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Î Marketing – Skilled in recognizing and capitalizing on market trends while assuming bottom‐line responsibility for

results. Broad knowledge of marketing disciplines including: research, telemarketing, promotional planning, pricing,

merchandising,directmail,socialmarketing,eventplanning,andadvertising.

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Î CoachingandDevelopment–Mastercoachthatutilizesfoundationalskillsofrapport,buyin,andgainingcommitment.

Truebelieverin360coachingandthevalueitoffersforselfdevelopment.Facilitatorofcorporatetrainingintheareasof

sales,leadership,associatedevelopment,productknowledge,systemsadoption,andoperationaldiscipline.

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Career History

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MANAGER,EMPLOYERCITY,ST 2011–PRESENT

Develop and drive the strategic objectives for 12 Banking Centers with a total market headcount of 133 associates.

Provide visible and trusted leadership to Banking Center Managers and their teams.Collaborate with partners in

Lending, Small Business, Merchant Services, and Merrill Lynch to maintain the highest level of banking services to

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customersinthemarket.DeliveroverallbalancedperformanceintheareasofSales,Service,andRiskMitigation.

NotableAccomplishments:

 Topquartile performerinRiskMitigation,CustomerService,BusinessIntegration,andFTEManagement.

 Finished2011rankedinthetop2%inthecompanyinoverallscorecardandbalancedperformance.

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MarketPresidentforSouthGeorgia,responsibilitiesincludedcommunityoutreachandGrantFunding.

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MANAGER,EMPLOYERCITY,ST 2008–2011

Partnered with Six Sigma, Brand Transition, and System Implementation teams on multiple projects designed to

integratenewbankingcentersandensureproceduralandbrandconsistencyinexistingmarketsthroughouttheU.S.

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MiscBankTransition2008to2009

 Executive Coach responsible for market leadership development and the transition of 25 banking centers from

LaSalleBanktoBOAintheFlintandSaginawMichiganmarkets.

 OversawmarkettransitiontotheMerlinTeller,includingtrainingforleadershipandassociatespopulations.

 Alignedwith

marketteamtohelpdrivemarketinitiativesincludingdrivingsales,operationaldiscipline,BCCR,and

corporatesecuritypolicyandprocedures

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ABCImplementationProject2009to2010

 BranchCenterManagervirtualcoachandonsitesupportcoachforthenationalInteractDeploymentTeam.

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SouthStateCustomerServicePilot2000to2011

 ResponsiblefordrivingproficiencyinBRCandC.S.for16bankingcentersinSouthState.

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