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Performance Exception Report
Month Executive Director:
J Tozer
Completed by:
D Furnival
Indicator
Cancelled Operations
Variation from
plan
The Trust recorded 1.4% non-clinical cancellations on the day for the month
of August against the below 0.8% target. The below graph demonstrates a
significant deterioration in both weeks 3 and 5 of the Month.
Reason for
variation
August - Week 3
In week 3 there were 9 cancellations on the day. 1 list overran because a
patient had a difficult intubation and 3 others were cancelled due to
overbooking of the Trauma lists. A further 2 patients were cancelled as a 2
nd
operating theatre needed opening overnight resulting in the theatre staff
being unable to work the following day. 1 patient was cancelled due to
failure of the x-ray machine and 2 patients were sent the wrong starving
instructions.
August - Week 5
During the final 5 days of August there were 16 cancellations on the day of
which 10 were due to the failure of the endoscopy washers. 1 Gynae
patient was cancelled because the surgeon was unwell, 3 were due to
admin errors and 2 because emergencies took priority.
Impact
Patient outcomes or experience
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
0
2
4
6
8
10
12
14
16
18
12345
%Cancelled(Cumulative)
NumberCancelledinweek
NumberCancelled %Cancelled Target%Cancelled
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The winners in life think constantly in terms of I can, I will, and I am. Losers, on the other hand, concentrate their waking thoughts on what they should have or would have done, or what they can’t do. | Dennis Waitley