
 
Performance Exception Report 
Month   Executive Director: 
J Tozer 
Completed by: 
D Furnival 
Indicator 
Cancelled Operations  
Variation from 
plan 
 
 
The Trust recorded 1.4% non-clinical cancellations on the day for the month 
of August against the below 0.8% target.  The below graph demonstrates a 
significant deterioration in both weeks 3 and 5 of the Month. 
 
 
 
Reason for 
variation 
August - Week 3 
In week 3 there were 9 cancellations on the day. 1 list overran because a 
patient had a difficult intubation and 3 others were cancelled due to 
overbooking of the Trauma lists. A further 2 patients were cancelled as a 2
nd
 
operating theatre needed opening overnight resulting in the theatre staff 
being unable to work the following day. 1 patient was cancelled due to 
failure of the x-ray machine and 2 patients were sent the wrong starving 
instructions.  
 
August - Week 5 
 
During the final 5 days of August there were 16 cancellations on the day of 
which 10 were due to the failure of the endoscopy washers.  1 Gynae 
patient was cancelled because the surgeon was unwell, 3 were due to 
admin errors and 2 because emergencies took priority. 
 
Impact 
Patient outcomes or experience 
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
0
2
4
6
8
10
12
14
16
18
12345
%Cancelled(Cumulative)
NumberCancelledinweek
NumberCancelled %Cancelled Target%Cancelled