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: + 91-85271xxxxx
Senior level assignments in Business Operations with an organisation of high repute
Strategy Planning
After-sales Service Operations
Sales & Marketing
Channel Management
Project Management
Client Relationship Management
Business Development
Cost & Resource Optimisation
A result oriented professional with xx years of extensive experience in Engines and
Power Hydraulic Systems and Hydrostatic Mode of Power Transmission
A keen analyst, highly skilled in market forecasting, quick to identify & formulate
strategies to exploit business opportunities
Excellence in
handling business development, identifying & developing new
markets, lead generation, client retention and achieving targets
Demonstrated expertise in development & implementation of promotion plans and
handling communication for brands
Skilled in managing teams to work in sync with corporate set parameters &
motivating them for achieving business and individual goals
Presently associated with Manitou BF (European MNC- Manufacturing Unit), Gurgaon
as Area Service Manager
Abilities in working on the schedules based on Equipment Usage & Historic Data, Root
Cause Failure Analysis (RCFA) & recommend design changes for spares with high
failure trends
A keen communicator with
honed interpersonal, problem solving and negotiation
Since Nov’10: Baritone AG (European MNC- Manufacturing Unit), Gurgaon as Area Service Manager
Service and Parts of Hydraulic Tele-handlers (Construction and Mining), Access Platform (Diesel and Battery), Forklifts and Skid Steers (GEHL &
Key Result Areas:
Spearheading the entire business of parts business of Northern India, Afghanistan and Pakistan
Accountable for reviewing payment terms, LC, CAD, Swift, etc. along with custom clearances, local Vat, logistics, tendering and techno-
commercial negotiation
Imparting demo machine deployments and trainings to pls. mention
Responsible for generating MIS reports on pls. mention
Knowledge of basic principles of Industrial Hydraulics & Hydraulic Circuits (ISO-symbols for hydraulic fluid circuits)
Jul’08 Nov’10: LIT Limited, Jamshedpur as Manager - Product Support for Caterpillar Construction and Mining, Heavy Earthmover
Key Result Areas:
Shouldered the responsibilities of handling 356 machines and optimizing inventory to ensure least breakdowns with proper failure
analysis and competent repairing & maintenance technique
Involved in condition monitoring of equipment and cost control on inventory
Performed failure analysis of component and likewise rectification /improvement on products
Carried out the CSA/MARC contract analysis on profitability
Undergone trainings in:
o Hydraulic Systems for working principal of CAT Excavators, Loaders and Haul Packs at Rexroth Manessmann India Ltd. in 1997
o Maintenance of high HP Diesel Engine of Cummins for application In Construction Equipment
o France and Singapore for Manitou Telehandlers
o BIG and SMALL MHT (Manitou Heavy Telehandler 22.5 T in Italy
o MRT 3050 Privilege in Jamnagar, India
o Perkins engine and its Electronic Controls
o Mercedes Benz Electronic Controls
Certified Level II in Dealer Learning Management System from CAT university
Certified professional for Product & Market Support from Caterpillar University
B.E. (Mechanical) from Birla Institute of Technology, Pilani in 2008; secured 70%
Language “TC”, MS - Office 2000, AutoCAD and Internet Applications
Date of Birth: 10
Languages Known: English and Hindi

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