HTML Preview Customer Complaint Acknowledgement Letter page number 1.
Sample Letter Acknowledging Complaint [month, year] Page 1 of 1
[insert organisation name/logo]
Sample Letter Acknowledging Complaint
[insert applicant name]
[insert address]
[insert date]
Dear [insert name of person who made complaint]
I am writing to let you know that we have received your complaint about [insert outline of
complaint].
We are currently investigating the circumstances surrounding the problem and you will hear from
us again no later than [insert date]
Thank you for letting us know of your concern, and for your patience while we explore this
matter.
If you have any questions concerning this letter, or would like to discuss the complaint further,
please contact
[insert staff name], [insert position], [insert contact number] .
Yours sincerely
[insert staff name], [insert position],
[insert address].