HTML Preview Complaint Response Letter page number 1.


[Click to select a date]
[Recipient Name]
[Title]
[Company Name]
[Street Address]
[City, ST Zip Code]
Dear [Recipient]:
Thank you for taking time to contact [company name] to explain the issues you
have encountered recently. We regret any inconvenience you have experienced,
and we assure you that we are anxious to retain you as a satisfied customer.
Our Customer Satisfaction Team is reviewing the information you sent us and
conducting a full investigation in order to resolve this matter fairly.
If you need further assistance, you may contact us at [phone, e-mail address, and
physical address].
At the conclusion of our investigation, we will contact you about our findings.
Thank you for giving us the opportunity to assist you.
Sincerely,
Enclosure
[Address 1]
[Address 2]
[City, ST ZIP Code]


Surviving a failure gives you more self–confidence. Failures are great learning tools… but they must be kept to a minimum. | Jeffrey Immelt