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Supervisor Retail 6/1/2010 - Present
PACHost Inc. Denver, CO
6/1/2006 - 5/1/2010
Time Warner Cable Denver, CO
Associate's Degree - Business Management 2006
West Denver Community College Denver, CO
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Margaret Knowles
123 Main Street, San Francisco, CA 94122
Home: 000-000-0000 | Cell: 000-000-0000
email@example.com
Professional Summary
Strongly focused and reliable Supervisor Retail with an exceptional record of employee team management and customer
satisfaction. Adept at handling multiple simultaneous customer service issues with accuracy and professionalism. Skilled in
helping to employee conflicts in a beneficial manner for all parties.
Core Qualifications
Wide retail sales experience
Exceptional grasp of inventory management principles
Superior supervisory abilities
Excellent interpersonal and communication skills
Strong computer and cash register operations abilities
High skills in responding rationally and calmly to guest and employee conflicts
Experience
Supervised retail team training and orientation processes.
Managed inventory in coordination with purchasing and receiving department.
Responded to guest queries and complaints in a prompt and professional manner.
Made recommendations to vendors for merchandising goods and retail lines.
Oversaw retail shop cleaning operations per company standards.
Ensured adherence to all departmental policy in all task performance.
Ensured store operations were performed within budget.
Assessed and selected best retail shop merchandise for visible display.
Analyzed production reports to optimize profitability.
Prepared and submitted sales and business analysis reports to management on a regular
basis.
Trained staff and interns on company policy and product details.
Education