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Dear New Client,
Welcome to The Athlete’s Edge. My name is Anthony Gilbert, and I am one of only four instructors
of Active Release Techniques (ART) on the San Francisco Peninsula. I have been doing soft tissue
work since 1984, and using the ART technique since 1997. I look forward to helping you feel your best.
Oce Hours
My oce hours are 6am–3pm Monday through Thursday, and 6am–9am on Friday, by appointment
only. Phone messages are returned daily.
Payment
Payment is by personal check or cash. There is a $25 service charge for returned checks.
General Session Information & Cancellation Policy
All session times are approximate and include treatment, payment and rescheduling. Please be
aware that late cancellations (less than 24-hours notice) or “no shows” will be charged at the full
rate of the scheduled session. Exception will be made for emergencies, such as disabling illness,
death in the family, etc.
Arriving late for your scheduled appointment will shorten the time of your treatment, with full
charges being applied.
Any client 17 years old or younger must be accompanied by a parent or adult guardian.
Your First Session
Please arrive 5 minutes early to ll out new client forms. If you are downloading them from the
website, please bring the signed New Client Letter and Client Assessment form with you.
Rates are $135 for the rst session. The rst session is about 45 minutes, and includes evaluation,
treatment, and information on stretching/strengthening, as well as suggestions on what to avoid
for resolving issues that you may have going on. (No half-hour sessions are available for the
rst session.)
Depending on your needs, follow-up appointments are:
60 minutes $165
45 minutes $125
30 minutes $85
15 minutes $45
New Client Letter
The Athletes Edge 972 Daisy Street, San Mateo, CA 94401 Phone: 650.347.2180


One finds limits by pushing them. | Herbert Simon