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Dignity at Work Process
(Flowchart)
Individual(s) feels they have been subjected to
dignity at work issue(s).
Step 1
Approach person(s) responsible if appropriate,
otherwise informal discussion between
complainant and line manager. (Next level
manager if complaint is against line manager).
Step 2
Further discussion between complainant and
manager – how the issue can be resolved –
suggest discussion between both parties.
Step 3
Manager leads discussion with both parties
Step 4
Informed explanation of mediation
Mediation
Issue not
resolved
Issue not
resolved
Issue not
resolved
Outcome – agreed
support / counselling
offered.
Process completed
If an issue is
uncovered that
needs further
investigation, the
manager will be
offered support
in terms of
information
gathering by an
independent
party and a
decision will be
taken as to
whether to apply
the applicable
disciplinary policy
/ procedure.
Proceed through
appropriate disciplinary
policy and procedure –
False allegations will be
handled through
disciplinary process
Refer to disciplinary
policy – Initial
assessment stage
Issue
identified
as serious
Issue identified as not serious
enough to invoke formal stages
of disciplinary policy
Issue resolved –
Process completed
Management actions
e.g. transfer, change of
hours, coaching,
counselling.
Issue resolved – Agreed
actions shared with
individuals – process
completed
Issue not resolved
Where applicable the
matter may be raised
formally under the
Grievance Procedure
at Stage 2
Issue not resolved