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Forming a Public Library District Manual
Sample Public Relations Plan
This message:
Slogans(s):
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Description of Graphics (attach when drawn)
Media Outlets
Name Address Telephone Contact Person
Training Program for spokespersons (particularly board members)
Date Presenter Board Members Present
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Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business. | Zig Ziglar