HTML Preview Technical Sales Engineer Resume page number 1.
ABOUT I enjoy building and launching delightful products. My expertise is working with cross-functional teams
to identify business problems, understand technical constraints, and define a product roadmap with a
successful go to market strategy.
EXPERIENCE Founder and Head of Product
OpenSilo
San Francisco, CA
May 2013 - Sep 2015
At OpenSilo, our goal was to develop software that helps companies connect information through the
right people. I lead a team to launch 2 SaaS products to pilot enterprises:
- Knowledge-Powered Chat: Combined knowledge management & communication platform designed
to enable employees in organizations to find subject matter experts, collaborate, and build a
knowledge base organically through conversation.
- Intelligent Customer KnowledgeBase: SaaS platform that lets companies instantly create a self-service
help page that allows customers to find answers themselves. It features a contextual search that
learns from ticket-resolution data in customer support CRMs.
OpenSilo raised an angel round from leaders in Twilio, Twitter, Yahoo and Thomas Korte, founder of
AngelPad, named the number #1 startup accelerator in the country.
Technical Sales Engineer
Texas Instruments
Sunnyvale, CA
Jul 2011 - Feb 2013
As a hybrid technical sales and service role, I was responsible for discovering, closing, and growing
sales of TI's semiconductor technology in Amazon's hardware devices. Specifically, I helped launch
the first 2 Kindle Fire tablets using the Texas Instruments OMAP platform. Additionally, my role
required working with hardware and software engineering teams at Amazon and Texas Instruments to:
- assure requirements were communicated to our teams for development
- spec requirements were met and tested against during development
- collaborate with finance & operations to plan and execute a successful launch of the tablet.
- resolve all hardware and software related issues Amazon faced with our products
Our team grew Amazon to a top 5 account between 2011-2013, and a full business unit with over 500
employees was assigned to the account.
- The Amazon account grew from $1m to over $250m in revenue in 2 years
- I was directly responsible for $35m of revenue growth.
Product Engineer
Texas Instruments
Dallas, TX
Jun 2010 - Jul 2011
I was part of a team that working closely with TI's customers and TI's engineering teams to build
automated test programs (in C++) to assure semiconductor devices in production met customer spec.
This role also required data analysis and manipulation of manufacturing data in R/Python to assure
optimal yield of good devices in production.
I devised a new measurement flow that boosted accuracy of finding bad devices by 30%, leading to a
10% overall increase in cost savings. This flow became a standard for the entire product group.
EDUCATION University of Illinois at Urbana-Champaign
Product Craftsman
San Francisco, CA | pvora2@gmail.com | (845) 536-6808
Param Vora