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T
HOMAS GIBBONS
111 Wharf Drive ~ Miami, Florida 33222
305-555-1212 [email protected]
EDUCATION & CERTIFICATIONS
STATE UNIVERSITY, Miami, Florida
Bachelor of Science in Business Administration, Anticipated May 2011
Relevant Courses: Financial Accounting, Managerial Accounting, Finance, Microeconomics,
Macroeconomics
Cumulative GPA: 3.7
Certification, Undergraduate Corporate Valuation, September 2009
STATE COLLEGE, Miami, Florida
Associate in Arts in Liberal Arts, June 2009
Student Mathematics League Certificate of Merit for outstanding achievement in the 2007-2008
National Mathematics Competition: 4th Place at State College in round 2
Associated Student Government Award Scholarship for outstanding performance in Associated
Student Government
Honor Society, active participation in volunteer services and good academic standing
Phi Theta Kappa International Honor Society Certificate, active participation in volunteer services
and good academic standing
Graduated with High Honors (3.70 to 3.99 GPA )
Dean's Honor List (GPA higher than 3.0)
Cumulative GPA: 3.77
PROFESSIONAL EXPERIENCE
STUDENT COUNSELING CENTER, Miami, Florida May 2008 – June2009
Counselors’ Assistant
Chosen from a field of numerous candidates for this position, hire based on personality,
communication and interpersonal skills and tenacity in the pursuit of the position.
Identified a variety of needs, provided access to information, directed students to helpful resources,
and facilitated a smoother college experience by communicating with international students of very
diverse backgrounds and remaining sensitive to cultural customs.
Enabled 100 - 150 students the opportunity to speak with a counselor by gathering relevant
information in advance and scheduling appointments.
Ensured efficient operation by budgeting time-slots, managing the walk-in list, and quickly mastering
all available resources for issues from academics to housing to travel.
Maintained a list of safe housing resources using Excel, delegated and clarified duties for assistants,
resolved challenges of shifting responsibilities, trained new hires on phone etiquette, and performed
general administrative tasks such as filing and updating student records in the college's online portal.
Liaised between offices and served as an office representative for projects and events such as
International Day, campus tours for foreign visitors, new student information seminar, and graduation
dinner.
BOOK DISTRIBUTION COMPANY, Miami, Florida Summer 2008
Staff Assistant
Increased client base by using effective marketing techniques for expanding the target market.
Provided customer service to a variety of individuals; engaged in making business decisions.
Performed customer service to different groups of people.
Attended book fairs and gathered market information by traveling to different markets.
Recorded sales and managed inventory, including company purchases.
After
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