HTML Preview Operations Manager Resume Sample page number 1.
Sample
Résumé Continued…
JOSEPH AMBERLY
5819 Black Oak Drive (
866) 422-0800
Denton, TX 76621 james.amberly@hotmail.com
SENIOR LEVEL OPERATIONS MANAGER
15+ Years’ Restaurant Operations Experience / Public & Private Corporations with up to $3.3 Billion in Revenues
High Growth & Established Companies / Start-up Ventures / Turnarounds
Texas Food Management Certification / ServSafe Certified
Participative management professional; results focused, entrepreneurial and practical. Progressive leadership
experiences have created a passion for surpassing financial and service objectives via a combination of world class
service delivery, lean operating methods, renewed marketing directions, and incentive driven rewards for team
achievement. Derive genuine pleasure from transforming high-potential staff into outstanding leaders demonstrating the
creativity critical to financial and operational success. Available for travel and relocation. BS, Business Management. Core
professional competencies include:
multi-unit operations management project planning & development vendor sourcing & negotiating
multimillion-dollar P&L m
anagement
risk management & inventory control
customer relations & satisfaction
food, labor, marketing cost controls
site selection & construction human resources management
sales, product, market analysis facility management team building & staff retention
RELEVANT EXPERIENCE
BROTHERS PIZZERIA, LLC Denton, TX
(Privately-Held Company; authentic New York style pizzerias with $500,000 in annual revenue)
General Manager/Principal (2002 to 2006)
Developed and operated a multi-unit New York style pizzeria. Composed detailed business plan and secured financing
from private investors. Negotiated a 5-year lease, construction, and physical development in less than 60 days. Driven by
the desire to succeed, took Brothers Pizzeria from concept to creation in under a year. Held full planning, operating,
marketing, advertising, HR, and P&L responsibility.
Key Achievements:
Grew business from zero to $500,000 in annual revenue within 4 years.
Negotiated a sizeable lump sum payment and percentage of sales for company’s first franchise unit.
Restaurant achieved a five star rating and was featured in the Dallas Morning News as “A Great Place to Eat Pizza”.
Orchestrated the profitable sale of Brothers Pizzeria in 2006.
PETER PIPER, INC.
Dallas, TX
(Privately-Held Company; operates and franchises 130 pizza parlors in five Southwestern states with $30 million in annual revenue)
Area Supervisor (1998 to 2003)
Recruited to plan and direct the opening of four high-volume concept restaurants. Managed all pre-opening activities (e.g.
site selection, construction, vendor relations, purchasing, equipment, operations, staff recruitment, training) and an
aggressive marketing effort. Led franchisor relations, contract negotiations, logistics, and all customer service functions.
Handled all menu development and costing. Held full P&L and operating responsibility for 6 locations with 300+
employees; designed budgeting, expense control and month-end reporting.
Key Achievements:
Turned around 2 locations with $20,000/month negative cash flowreinvented business model, introduced storage
and prep procedures, tackled staffing problems, and restored to positive cash position within 4 months.
Increased sales by $360,000 per month by bringing arcade department in-house for 6 locations.
Successfully managed 4 store openings in 18 months on-time and within budget.
Improved management/labor relations and reduced employee turnover rate by 110%.
Resume Contributed for Sample Purposes Only
Written by ©AResumeWizard.com