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QUALIFICATIONS • Grade 12 graduation and formal post-secondary administrative/secretarial training • At least four years recent and relevant experience in Human Resources administration • Diploma in Human Resources • Thorough working knowledge of Human Resources practices and procedures including familiarity with collective agreement language and terminology • Thorough working knowledge of the use of HR information systems (HRIS) • Advanced knowledge of spreadsheet, databases and word processing software or equivalent combination of training and experience DESIRABLE SKILLS AND KNOWLEDGE • Demonstrated strong interpersonal and communication skills as well as strong customer service skills including the ability to exercise discretion in determining the importance and urgency of telephone messages, correspondence and enquiries from the public, external agencies, and employees at all levels • Proven ability to prioritize work, problem-solve, work independently and as an effective team member, exercise initiative, maintain calm during periods of high work load, work with frequent interruptions and ability to work in and adapt to a changing environment • Demonstrated ability to compose business correspondence • Minimum word processing speed 60 WPM • Excellent knowledge of District policies and procedures • Thorough working knowledge of the use of the District s HRIS DATE November 27, 2014 Page 2 of 2.