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Life Privé Education Éducation Chinese Chinois hsk hsk1 hsk2 hsk6 hsk chinese mandarin hsk mandarin chinois HSK Chinese hsk chinois hsk3 hsk4 hsk5 hanyu shuiping kaoshi hanyu shuiping kouyu kaoshi chinese hanyu shuiping kaoshi chinois hanyu shuiping kaoshiStatistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business. | Zig Ziglar