Simple It Service Progress Report
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This report provides an update on the review of centrally supported IT Services and the progress being made with each College with respect to their increased use of central resources. The report focuses on the following key service areas.
• E-mail;
• Managed desktops – Standard Staff Desktop (SSD);
• Helpdesk;
• Central file store.
It should be noted that there is a significant range of centrally supported IT services which by their nature Colleges and Central Administration depend on, the full ‘IT services support matrix’
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