Call Center Cover Letter Sample

How do you write an engaging Call Center Cover Letter when you are applying for a new job? Are you trying to get a job at a Call-Center or Support desk? Do you want to impress the employer but don't want to spend hours and hours on creating a cover letter by yourself?

In order to get noticed, you just have to be a little more creative in your letter, and respect the local business practices as well. Also brighten up your past jobs and duties performed, if necessary. Often employers are looking for someone who wants to learn and who has transferable skills, like:

Problem-solving ability;
Can-do, Will-do mentality;
Leadership skills;
Ability to multi-task;
Ability to communicate;
Hard work ethic;
Being creative.

There are a few basic requirements for a strong cover letter, such as the following:

Structured and written to highlight your strengths;
Brief, preferably one page in length;
Clean, error-free, and easy to read;
Immediately clear about your name and the position you are seeking;
Expands upon your resume; do not repeat it verbatim;
Includes the person’s full name if you do not know the gender;
Limited to 3-4 paragraphs and 1 page;
Using common business letter format;
No copying of exact words/phrases from sample letters without checking the context;
Uses the correct name of the organization;
Enthusiastic! Show off your character and personality.

Call Center Cover Letter sample sentence:

Dear {{Hiring Manager’s Name}},
Please accept my enclosed application for the position of call center representative at your company.
Having read through your job posting, I was excited to discover that my skillsets and experience match your desired qualifications.
In response to your job posting for a Call Center Representative, I am forwarding my resume for your review and consideration.
I am confident that this position will make optimal use of the extensive skills and capabilities I have developed while working in a high-volume call center over the last {{Number}} years.
These include:

Outstanding customer service and communication skills ensure the highest level of customer care.
Demonstrated analytical and problem-solving skills together with the ability to make sound evaluative judgments.
Track record of meeting and exceeding quality assurance expectations and standards.
A reputation as a team player who develops and maintains positive working relationships
History of success in both inbound and outbound call center functions.
Proven ability to resolve issues efficiently under stressful conditions displaying a high degree of tact and professionalism.

As a call center representative at Verizon, I spent two years honing my upselling techniques, conflict resolution skills, and phone etiquette. In just six months on the job, my managers already had me onboarding and training new employees. By the end of my tenure at Verizon, I had achieved the following results:

Customer Service Rating= 98% over two years;
Resolved 94% of customer issues, thereby reducing the caseload of the call center manager;
Lowest customer turnover ratio in 2020.

It would be a great honor to be a member of the {{Company Name}} team since your company is one of the best in the industry at employee development.
I believe that my customer service skills and prior call center experience would help your company boost customer satisfaction.
I am looking forward to discussing the position with you in more detail and am available by phone or email at any time most convenient for you.
Thank you for your time and consideration.
Demonstrated flexibility regarding working hour
Comprehensive computer skills including MS Office and CRM database applications
I believe I can make a valuable contribution to the efficiency and success of your call center and look forward to meeting with you for an in-depth discussion.
Thank you for your time and consideration.
Yours sincerely,

Try out our online Free and Premium Professional templates, forms and contracts today. Save, fill-In the blanks, print …and done!

After downloading, you can customize every detail, typography, font size, and appearance of your letter and finish quickly. Download this Call Center Cover Letter Sample now and get noticed by your future employer! Don't forget to add your CV or Resume to this letter.

Download this cover letter for call center agent with experience sample now! Using our business templates guarantees you will save time, cost and effort and helps you to reach the next level of success in your life.

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