Mystery Shopper Evaluation Sheet

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Do you want to perform a Mystery Shopper visit on your venue? Download Professional Mystery Shopper Evaluation Template

What is Mystery Shopping: a Mystery shopper agrees to visit a venue anonymously and write a report about his experience. In return you get your costs refunded or get paid for your time and effort.

Mystery shoppers make a big impact in their local communities by helping practitioners, stores, restaurants, and banks become better places for consumers to visit. Mystery shopping gives instant improvement suggestions for customer service, product selection and cleanliness which will increase the customer satisfaction of your venue.

This mystery shopping template can be of service when you want to grow your sales by gaining more insight in your brand reputation, customer satisfaction and experience of a visit. This report is suitable to measure the service performance of your store or practice by letting an anonymous Mystery guest / Mystery shopper perform an assessment on your venue. 

This Mystery Shopper Evaluation Sheet has easy to fill in questions, and covers the following sections: 

  • Reservation Skills
  • Appearance
  • Client education
  • Service
  • Service Recovery
  • Environment
  • etc
Our Templates are screened and used by professionals. Download this Mystery Shopper Template and save yourself the time, costs or effort now!

Nothing on this site shall be considered legal advice and no attorney-client relationship is established.

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It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change. | Charles Darwin