Communication Plan Project Management

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Best Practices The following best practices are recommended for Communication Management Plan development: • Collaborate – The CMP should be developed in collaboration with all project team members and stakeholders • Accessible – The CMP should be accessible to all project team members and stakeholders • Include – All work required for execution of the CMP should be included in the Project Plan • Work – All information in the CMP should be consistent with the Project Plan and any other related planning documents • Update – Update the Communications Plan when significant changes occur • Survey – Survey stakeholders to determine if they are getting appropriate information when it’s expected • Approve – Obtain proper approval before disseminating project information Practice Activities For software development projects the following practice activities are appropriate: • Audiences – Identify both internal and external communication audiences • Needs – Determine who needs what information, when, and in what format • Sources – Identify sources of information for developing project communications • Responsibility – Assign responsibility for collection, presentation, and dissemination of information • Distribution – Identify the best methods of distribution for each type of project communication • When – Define when communications will be distributed and by whom • Approval – Document and define the approval process, if needed, for any types of communication • Process – Develop a process for handling ad hoc request for project information • Library – Identify a location for a library of project information Practice Attributes This section provides a list of practice attributes to help project teams determine when and how development of a Communication Management Plan impacts a project..

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