This Microsoft Excel Workbook contains 7 tabs covering each category of the Malcolm Baldrige Model. It contains all the 91 questions. This Model can be used withing the Excellence Framework: https://en.wikipedia.org/wiki/MalcolmBaldrigeNationalQualityAward
The Baldrige Excellence Framework has three parts:
- the criteria for performance excellence,
- core values and concepts, and
- scoring guidelines.
The framework serves two main purposes:
- to help organizations assess their improvement efforts, diagnose their overall performance management system, and identify their strengths and opportunities for improvement and
- to identify Baldrige Award recipients that will serve as role models for other organizations.
This Extensive Template will help you to ask the right question and determine the exact scoring based on the answers given