Quality Management Manual example


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Are you looking for a professional Quality Management Manual? If you need some help in developing your quality assurance process, download this quality management manual template now!

Especially when your organization is developing a quality management system (QMS), which can for example be based on the ISO 9001:2015 framework, this example manual will allow your organization to document and improve your Quality practices in order to better satisfy the needs and expectations of your customers, stakeholders, and other interested parties.

This manual describes the quality management system, delineates authorities, interrelationships and the responsibilities of personnel operating within the management system. The manual also provides references to procedures and activities that also comprise our quality management system.

The manual is used to familiarise customers and other external organizations or individuals with the controls that have been implemented and to assure them that the integrity of our quality management system is maintained and is focused on customer satisfaction and continual improvement.

This quality management manual is enabling you to create a quality system that meets the requirements of ISO 9001:2015 and uses the Plan, Do, Check, and Act (Deming circle) approach to process planning. This QMS addresses and supports our strategies for and covers the most important topics for and will help you to structure and progress your QMS in a professional manner, such as: 

  • Introduction
  • References
  • Definitions         
  • About
  • Our Organisation
  • Organizational Context
  • Relevant Interested Parties
  • Quality Management System
  • Management System Scope
  • Management System Processes
  • Outsourced Processes
  • Documented Information
  • Leadership & Governance
  • Leadership & Commitment
  • Quality Management
  • Customer Focus
  • Quality Policy
  • Role, Responsibilities & Authorities
  • Communication
  • Internal Communication
  • External Communication
  • Management System Planning
  • Addressing Risks & Opportunities
  • Quality Objectives
  • Planning for Change
  • Support
  • Resources
  • General
  • People
  • Infrastructure
  • Operational Environment
  • Monitoring & Measurement Tools
  • Organizational Knowledge
  • Product & Service Development
  • Operational Planning & Control
  • Customer Requirements
  • Customer Communication
  • Determining Requirements
  • Review of Requirements
  • Changes in Requirements
  • Design & Development
  • Control of Suppliers & External Processes
  • Purchasing Controls
  • Purchasing Information
  • Production & Service Provision
  • Control of Production & Service Provision
  • Identification & Traceability
  • 3rd Party Property
  • Preservation
  • Post-delivery Activities
  • Control of Changes
  • Release of Products & Services
  • Control of Non-conforming Outputs
  • Performance Evaluation
  • Monitoring, Measurement, Analysis & Evaluation
  • Customer Satisfaction
  • Analysis and Evaluation
  • Internal Audit
  • Management Review
  • Non-conformity & Corrective Action
  • Correlation Matrix
  • Sequence & Interaction of Processes
  • Organization Chart


Feel free to download this intuitive template that is available in several kinds of formats, or try any other of our basic or advanced templates, forms or documents. Don't reinvent the wheel every time you start something new. Download this Quality Management Manual that is created according to internationally-accepted standards and provides a guide that will save you and your company time and effort! You will see complete your Quality Process Management Manual has never been simpler! Other primary quality control tools, such as checklists, fishbone diagrams, control charts, manuals, charts, reports, can be found here: Quality Management TemplatesThe following SOP's and Process are relevant for a Quality Manual:
 


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The trick is in what one emphasizes. We either make ourselves miserable, or we make ourselves strong. The amount of work is the same. – | Carlos Castaneda