Nonconforming Event Management SOP


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How to create a Nonconforming Event Management? Have a look at this Quality Management template and customize it according to your needs.

This quality template is based on international standards and provides an example that shows how to write policies and procedures that together will form your Quality Management System (QMS). The size and complexity of your organization and its individual processes will determine if this Nonconforming Event Management is useful for your organization. It will support and improve the existing Quality Management System works and controls that are already in place to manage each process. It demonstrates the commitment to meeting your customer expectations’ by delivering quality products and/or services.

This procedure ensures proper management of occurrences or nonconforming events. It has the following objective:
This procedure explains how occurrences or nonconforming events are managed in the organization. A Nonconforming event or Nonconformity: Non-fulfilment of a requirement. Occurrence: An event, accident or circumstance that happened without intent, volition or plan. Reportable nonconforming event or occurrence: Nonconforming event or occurrence to be reported in accordance with the reporting criteria defined in the SOP Occurrence Report.

Responsibilities:
All staff shares the responsibility for quality. Therefore, all staff shares the authority and responsibility of: 
  • identifying non-compliances or possible improvements; 
  • recording nonconforming events so that corrective actions can be taken in order to correct the immediate situation and prevent a recurrence. 
By implementing this Nonconforming Event Management Procedure in your organization, you will improve your Quality Management System or compliance with QMS systems such as ISO 9001. A QMS in its basic concept is not too complicated. Many organizations are struggling with the idea they are required to implement a lot of bureaucratic documents and protocols and ask themselves, whether or not it’s worth trying to develop such a seemingly complicated system. It is not necessarily a complicated system that is needed. Guidance on having clear and concise communication throughout the organization’s documents and between departments does also not have to be elaborated. 

It’s important that you can set expectations from both management and employees and you follow a framework, such as ISO 9001, in order to prevent making it too complicated and ensuring you have an integrated solution for the whole company. When you follow this approach, and you determine processes and their interactions, inputs, and outputs in your organization. 

Download this Nonconforming Event Management SOP now and you will find out it’s very helpful for your company to improve the quality level by measuring, monitoring, and reporting about the performance of the business processes and gradually improve the company output. Other primary quality control tools, such as checklists, fishbone diagrams, control charts, manuals, charts, reports, can be found here: Quality Management Templates.


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If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours. | Ray Kroc